Processes and Policies
- What are the dimensions of your boxes?
- Is it safe to send my order in right now with everything related to COVID-19 going on?
- Are you still open and taking orders during COVID-19?
- Are things delayed due to COVID-19?
- Thank you for your feedback!
- What is digitization?
- What is your privacy policy?
- Do you provide services internationally?
- I'm between box sizes. What do I do?
- Does my KODAK Digitizing Box expire?
- Will you return my original items?
- How can I mix and match items?
- Do you ship to Hawaii or Alaska?
- Is it safe?
- How does it work?
- What is included?
- Can you ship to Canada?
- How long does it take?
- Can you ship to an AFB, FPO, or APO?
- Can I mix and match my formats?
- What’s your return policy?
- I live in Chattanooga. Can I bring my order to you?
- Can I drop off my media in person?
- I'm a local customer. Can I drop off my order?
- What’s your return policy once my items have been digitally preserved?
- What if all of my items do not fit in my KODAK Digitizing Box?
- Can I change my shipping address?
- Can you ship to a PO Box?
- What forms of payment do you accept?
- Can you convert copyright material?