What To Expect
Everything you need to know about our products and services.
Your Items
- Can you convert my tapes? Is it a high quality transfer?
- What aspect ratio are videos digitized to?
- How should I clean my photos?
- What is the video quality?
- Can you convert my Kodak Photo Disc?
- Will you clean my Photos, Slides or Negatives?
Processes and Policies
- What are the dimensions of your boxes?
- Is it safe to send my order in right now with everything related to COVID-19 going on?
- Are you still open and taking orders during COVID-19?
- Are things delayed due to COVID-19?
- Thank you for your feedback!
- What is digitization?
Digital Products
- How many DVDs/CDs will I receive if I select the disc set?
- Can I play my thumb drive on my TV?
- What will I receive back when I purchase a reel-to-reel USB thumb drive or digital download?
- What will I receive back when I purchase a reel-to-reel CD set?
- Which storage option is best?
- Will my Film DVD be in chronological order?
Pricing
- Can I add items to my KODAK Digitizing Box?
- Can I give KODAK Digitizing Box as a gift?
- Can I have a refund if I missed the sale or the price of an item dropped?
- Do you offer bulk pricing?
- How do I place an order?
- How much does a USB thumb drive cost?