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  1. KODAK Digitizing Box
  2. What To Expect

What To Expect

Everything you need to know about our products and services.

Your Items

  • Can you convert my tapes? Is it a high quality transfer?
  • What aspect ratio are videos digitized to?
  • How should I clean my photos?
  • What is the video quality?
  • Can you convert my Kodak Photo Disc?
  • Will you clean my Photos, Slides or Negatives?
See all 45 articles

Processes and Policies

  • What are the dimensions of your boxes?
  • Is it safe to send my order in right now with everything related to COVID-19 going on?
  • Are you still open and taking orders during COVID-19?
  • Are things delayed due to COVID-19?
  • Thank you for your feedback!
  • What is digitization?
See all 31 articles

Digital Products

  • How many DVDs/CDs will I receive if I select the disc set?
  • Can I play my thumb drive on my TV?
  • What will I receive back when I purchase a reel-to-reel USB thumb drive or digital download?
  • What will I receive back when I purchase a reel-to-reel CD set?
  • Which storage option is best?
  • Will my Film DVD be in chronological order?
See all 18 articles

Pricing

  • Can I add items to my KODAK Digitizing Box?
  • Can I give KODAK Digitizing Box as a gift?
  • Can I have a refund if I missed the sale or the price of an item dropped?
  • Do you offer bulk pricing?
  • How do I place an order?
  • How much does a USB thumb drive cost?
See all 10 articles

Promotions and Vouchers

  • How do Kodak Digitizing Groupon vouchers work?
  • Do you offer gift certificates?
  • Can I submit multiple promo codes on a single order?
  • I have a promo code, now what?
  • How do I redeem my promo code?
KODAK Digitizing Box