Completed Orders

Digital Files

• Why are my audio reels split into multiple files?
• Why are my tapes split into multiple files?
• Why is my film reel split into multiple files?
• Why is there extra blank footage on my digital files?
• How do I use my digital files?
• What can I do with my digital files, and how do I edit them?

See all 9 articles

Thumb Drives

• How do I access my thumb drive files?
• My USB thumb drive keeps asking to be formatted every time I plug it in. What should I do?
• How do I backup the digital files on my USB thumb drive?
• How do I troubleshoot my USB thumb drive?
• I received my order. Where is my thumb drive?

DVD/CDs

• Why is there blue screen on my files/DVDs?
• Why does my tape play fine in my player, but my DVD looks awful?
• Why won't my photo disc play on my DVD player?
• How do I play my DVDs/CDs?

Digital Download

• I need my digital download link. How do I get it?
• Why can't I change the names of my files in Google Drive?

Troubleshooting

• Do you offer replacements and exchanges?
• What are the weird lines at the bottom of my tape?