Should I remove my tapes from their cases? July 02, 2020 14:09 Updated Yes! We recommend removing tapes from their cases prior to sending them in. Since cases do not have barcodes on them. Have more questions? Submit a request Return to top Related articles Do you convert adult content? What if my tapes aren't full? What is the video quality? How are photos, slides, and negatives counted? Will you clean my Photos, Slides or Negatives?