Should I remove my tapes from their cases? March 02, 2023 17:13 Updated Yes! We recommend removing tapes from their cases prior to sending them in. Since cases do not have barcodes on them. Have more questions? Submit a request Return to top Related articles Will you clean my Photos, Slides or Negatives? Can you convert my tapes? Is it a high quality transfer? What if my tapes aren't full? Do you digitize my entire tape? Can I send my photo items to you in albums, frames, cases, carousels, or sleeves?