Do you offer replacements and exchanges? March 02, 2023 16:45 Updated Yes, if your outputs arrived damaged, we’ll happily ship you a replacement, free of charge. Simply contact our Customer Service Team and we’ll help you set this up! Have more questions? Submit a request Return to top Related articles What are the weird lines at the bottom of my tape? How do I backup the digital files on my USB thumb drive? How do I place an order?