Do you offer replacements and exchanges? July 02, 2020 15:12 Updated Yes, if your outputs arrived damaged, we’ll happily ship you a replacement, free of charge. Simply contact our Customer Service Team and we’ll help you set this up! Have more questions? Submit a request Return to top Related articles Does my KODAK Digitizing Box expire? What can I do with my digital files, and how do I edit them? I need my digital download link. How do I get it? My USB thumb drive keeps asking to be formatted every time I plug it in. What should I do? Are you still open and taking orders during COVID-19?