We are very sorry you were not happy with your order, and we are here to help you get it sorted out!
To get started, please contact our Customer Support Team via email at firstname.lastname@example.org. A member of our team will be glad to look at your order and discuss possible solutions.
While we generally respond to email inquiries within 48 hours, we also offer limited phone support Monday–Friday, 10 AM–4 PM Eastern. You can reach us at 423-602-2576.