We can help with that!
You may use the upgrade stickers included in your box to add digital outputs to your order. We've also included some "Additional Item" barcodes if you find a few extra items to digitize.
To inquire about making other changes to your order, please contact our Customer Support Team by email at email@example.com, by making a request online here, or by phone. Our number is 423-602-2576. Our phone support hours are Monday–Friday, 8 AM–midnight EST, and Saturday–Sunday, 9 AM–4 PM EST.
If you have already shipped your order to us, we are only able to make some changes (like adding a USB thumb drive) to your order. Any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.