We can help with that!
To add a USB thumb drive or digital download to your order, you can simply use the upgrade stickers included in your box. If you'd like to add extra items for processing, we've also included some "Add Item" stickers you can stick on those items.
If you want to make other changes to your order, or if you have any questions about the above information, feel free to contact our Customer Support Team by email at firstname.lastname@example.org, or you can submit a request by clicking the link below:
If you would prefer to talk to someone on the phone, our number is 423-602-2576. Our lines are open Monday–Friday, 10 AM–4 PM Eastern.
Please note that if you have already shipped your order to us, we are only able to make some changes (like adding a USB thumb drive) to your order. Any additional video tapes, film reels, audio, or photos will require a separate order. This is a safety measure to make sure we know where all of your items are at all times.