Great question!. We'd first want to clarify that the dimensions don't determine how many items you can send in, as you pay up front for a pre-numbered amount of items to be converted. Additionally, you don't necessarily have to use our box! If you ha
Yes. Not only are we still open and operational but we've also taken several extra precautions to ensure your order and our team stays safe. We are making sure that our technicians are healthy and have offered time off for anyone who feels even rem
Yes! We are still open and 100% operational. Our production team is processing hundreds of orders a day and our customer service team is available 7 days a week to help. If you have already placed an order, you are welcome to hold off sending in yo
While we are still open and 100% operational we are experiencing a little bit of delay due to COVID-19 (coronavirus). We've enhanced several of our practices to ensure we're keeping our team and your order safe. As part of this, we're offering time
We're thrilled that you had a great experience with KODAK Digitizing. Would you be willing to share your experience online with a review?. Leave a Review on Google:. Your feedback would help the next family looking to preserve their treasured moments
What does Kodak Digitizing have to do with digitization and what’s a Kodak Digitizing Box? Great questions, let’s answer them!. First let's cover digitization. It means taking old home analog media - things like pictures, tapes, and film - and turnin
Great question!. Given that we are handling our customers' precious and personal memories, privacy is of utmost importance to us. We've crafted an extensive privacy policy that you can look at here.
We do not ship internationally at this time. We currently fulfill orders within the contiguous U.S. only. KODAK Digitizing Box does not does ship to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO addresses and P.O. boxes.
No worries!. If you are between KODAK Digitizing Box sizes, just order the smaller box. We provide extra barcodes with every KODAK Digitizing Box, giving you the flexibility to send in extra items. Just apply the additional barcodes to the extra item
We completely understand that life happens and you might forget about your Kodak Digitizing box. No need to worry! We don't want your purchase to go to waste. There is, however, an expiration date for your box and your prepaid shipping label. Your pr
Absolutely!. We understand how important, and even irreplaceable, your originals items are. So we always make sure to return your original items with your completed order.
Mixing and matching your items is easy! Each KODAK Digitizing Box is pre-paid for a certain number of items, and you can send in any combination of items, no matter what they are. To give you the flexibility to send a wide variety of items in your KO
Currently, KODAK Digitizing Box only ships to the continental United States. We cannot ship to Hawaii or Alaska.
Yes!. We've designed your KODAK Digitizing Box to be a safe way to digitize home movies and photos. We're the leader for home movie and photo conversion. We've served over 250,000 families and created well over 1 million DVDs/CDs and digital files fo
Within 48 hours of placing your order, your KODAK Digitizing Box will be on its way!. Included is the following:. After you send back in your KODAK Digitizing Box and the digitization process is complete, we will ship your completed KODAK Digitizing
Sadly, we are not accepting Canadian orders. However, we are always adding new features and services to serve as many customers as possible.
Standard processing time is estimated at 10-12 weeks once your order arrives at our processing facility, but there are a number of factors that contribute to how long it will take a particular order to be completed. Certain specialty formats often re
Unfortunately, we are unable to ship to Army, Air Force, or Fleet Post Offices at this time. This is something we are still working on. However, we are always making changes and updating where we ship. Please keep an eye out on our website for future
Absolutely!KODAK Digitizing Box is designed for you to be able to tailor the ordering process to exactly what you want. Mixing and matching your items is easy! Each KODAK Digitizing Box is pre-paid for a certain number of items, and you can send in a
Think we missed something? Simply contact us at [email protected] to let us know. If we can’t fix it, we're happy to provide a refund or credit. No hassle. We accept returns within 30 days of completion of an order. Though we are not obli
That's a great question. We actually request that you place an order and ship your items to us after receiving your KODAK Digitizing Box in the mail. So that we can make our service as efficient and safe as possible, we do not accept hand-delivered m
That's a great question. We actually request that you place an order and ship your items to us after receiving your KODAK Digitizing Box in the mail. So that we can make our service as efficient and safe as possible, we do not accept hand-delivered m
Think we missed something? We make returns super easy. Simply contact us to set up a review and if we can’t fix it, you get your money back. No hassle. We accept returns within 30 days of completion of an order. An order is considered complete from t
No worries!. The shipping label included with your KODAK Digitizing Box is valid for any box you need to use in order to send your items to us. Please feel free to find another sturdy box to pack your order in. Then just tape it up securely and apply
Unfortunately, no. In an effort to offer the most reliable shipping options, we do not ship to PO Boxes. At this time, we also do not ship to Hawaii or Alaska. However, we are always adding new features and services to serve as many customers as poss
We accept all major cards including Visa, American Express, MasterCard, and Discover. We also accept PayPal and Amazon Pay. We do not accept checks.
We’d love an opportunity to digitize your memories, but when it comes to copyrighted material, the issue is a little more complicated. When you submit your order to us, you are indicating that you are not acting in violation of any copyright laws by
We use UPS Surepost shipping to send your completed order back to you. This is is already included as a part of our flat-rate round-trip shipping fee for all orders!. Once the shipping label is created, you will receive an email with the tracking inf
Yes! At KODAK Digitizing Box, we take your order's safety very seriously. We've designed your KODAK Digitizing Box to be the safest way to digitize your home movies and photos. We are the leader for home movie and photo conversion. We've served over
Every KODAK Digitizing Box is preset to have a certain number of items in it. To give you the flexibility to send in a wide variety of items in your box, we covered all the bases. An item can be:. Different sized KODAK Digitizing Boxes hold a differe
KODAK Digitizing Box is located right here in the USA. Specifically, we are located in Chattanooga, Tennessee. Chattanooga is nestled between the mountains and rolling hills of the southern end of the Appalachian Mountains. Tucked right along the Ten