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Order Prep

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How do I prep my film before sending?

Before sending in your film, it may be a good idea to follow some of these preparatory steps. Prepping your film starts by ridding your media from decades worth of dust bunny infestation. The best way to do this is to blow off your film with a can of

Can I ship my order in multiple boxes?

We can only accept one shipment of an order. If your order doesn't fit in the box that we sent to you, no worries! You're more than welcome to find a bigger, sturdy box and ship your items in that. Just make sure you use our shipping label. However,

Where do I stick my barcodes?

Barcodes are included with your KODAK Digitizing Box and are uniquely numbered, identifying your item to your order number. Every item needs a barcode. Start in the upper left, using the top left barcode first that ends in the #1, then use the next b

Where do I place my barcodes on my items?

Barcodes are included with your KODAK Digitizing Box and are uniquely numbered, identifying your item to your order number. Every item needs a barcode. Start in the upper left, using the top left barcode first that ends in the #1, then use the next b

What's inside my KODAK Digitizing Box?

Our KODAK Digitizing Box includes:. In addition to your KODAK Digitizing Box, you receive our state-of-the-art service. We communicate every step of the way. Once your order is received in our facility, we will send an email notification immediately

How do I go about labeling my items?

Labeling your items is very important, and it's something we take seriously. Barcodes are included with your KODAK Digitizing Box and are uniquely numbered, identifying each item to your order number. Every item needs a barcode. Start in the upper le

Where can I ship my KODAK Digitizing Box?

Your KODAK Digitizing Box comes pre-paid and pre-addressed, to be processed at our facility in Chattanooga, TN. Place your included return shipping label over the existing label on the cardboard box that your KODAK Digitizing Box arrived in. The labe

How should I package my order for shipment?

Use our KODAK Digitizing Box. When it comes to sealing the box, more tape is better than less. You really want to make sure everything stays inside during transit. Covering any gaps created by the flaps of the box with tape is a great way to ensure y

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